Privacy Policy for jk1971 Players

What jk1971 keeps on file about you

Every account at jk1971 holds a small, fixed set of records. None of it is gathered to build an advertising profile, and none of it is sold to a data broker. The table below shows what we store, what it looks like in the system, and the job it does.

Why your bKash or Nagad number is linked to your account

Deposits start at ৳200 and usually land in about one minute, so the wallet you paid from is saved against your profile. When you request a payout, the sending number must match the registered one. That match is the main reason a stolen account cannot empty a balance.

Bonus tracking leans on the same records. The 175% first deposit bonus, capped at ৳19,500, is tied to the payment that triggered it, because bonus funds carry 25x wagering before any withdrawal.

Who inside jk1971 can open your account file

Access is granted by job role, not by rank. Support agents see your nickname, ticket history and bonus status. The payments team sees wallet references and withdrawal requests. The KYC team sees identity documents. Nobody in marketing can open a player file, and every lookup leaves a log entry.

Those logs are reviewed when a player disputes a payout, and again when a new agent is given wider permissions. jk1971 keeps the review trail short and readable on purpose, so an odd lookup stands out instead of hiding in a crowd.

Documents requested before a first withdrawal

Local rules ask jk1971 to confirm that the person withdrawing is the person who registered. Before your first payout we ask for one photo ID: a National ID Card (NID), a Passport, or a Driving Licence. A selfie holding the same document is sometimes added when the photo is unclear.

Review usually finishes in 2 hours. Later withdrawals normally clear in 18 minutes, but the first one can take up to 6 hours while the account is checked against the name on the wallet.

Uploaded documents are stored outside the game platform, behind a separate login that only the KYC team holds. Agents cannot copy a document into a chat reply, and a rejected upload is deleted once the case is closed.

Cookies this site sets, and what each one does

Cookies on jk1971 are split into three groups. Two of them are optional.

You can clear or block cookies in your browser settings at any time. Blocking the session cookie means jk1971 asks for your password on every page load, and an open bonus panel will not remember where you left it.

What reaches game studios and payment partners

Game rounds run on studio servers. Habanero, Ezugi, JDB, FA Chai, Pragmatic Play and CQ9 receive a round ID, the stake and the outcome, so a result can be checked later. They do not receive your name, phone number or NID.

Payment partners receive your registered name, the wallet number and the amount. Bangladesh payment rules require that much and nothing more. Our app is distributed as a 28 MB APK for Android 6.0 and up; installing it does not add tracking beyond what the mobile site already uses.

jk1971 does not sell player lists, and it does not pass your number to outside SMS marketers. Marketing messages from us arrive only if you ticked the consent box at sign-up.

Your rights over the records we hold

You can ask about your own data at any point, and you do not need a lawyer or a fee to do it. Four requests cover almost every case.

1. 1

   Ask for a copy

   Open live chat, say you want your account record, and confirm your date of birth. We send the file we hold for your jk1971 profile.

2. 2

   Correct a detail

   A misspelled name or an old phone number can be fixed. Send the corrected value plus a photo of the ID that shows it.

3. 3

   Close the account

   Ask support to close your jk1971 account and the login stops. Any bonus still under 25x wagering is forfeited at that point.

4. 4

   Ask for deletion

   Records that no payment rule covers are removed. The rest stays until its holding period ends, as explained below.

Records we keep after you close your account

Closing your jk1971 account stops play and hides your profile, but it does not erase everything. Deposit and withdrawal records stay with our payment partners and auditors for as long as local financial rules require them to be kept.

Round history outlives profile details, because a bonus dispute can surface long after a session ended. Chat transcripts follow the same schedule as the account record, so a payout question can still be traced to the message that caused it.

How to raise a privacy complaint

Start with 24/7 live chat. Say at the top that the request is about privacy, so the agent routes it to the right desk instead of answering it as a game question.

If the reply does not settle the matter, ask for it in writing and keep the ticket number. Complaints about how jk1971 handles personal data are logged in a separate queue and read by the same team that approves identity documents.

Short answers we send in chat most weeks

Can I play at jk1971 without giving my real name?

No. A withdrawal to bKash or Nagad must match the registered name, so a nickname account cannot be paid out. Registering in your own name avoids a blocked payout later.

Will I get SMS offers after signing up?

Only if you ticked the consent box. Ask live chat to remove you, or reply to the message itself, and jk1971 stops sending them without touching the rest of your account.

Does the jk1971 app store more than the browser version?

The Android app, version 3.5.6, keeps the same session and preference data as the mobile site. It does not copy your contacts, photos or messages, and it asks for no permission the games do not need.